Tenant Guided Tours

Your next great tenant. In 14 days or less.

Live, ID-verified guided tours that fill vacancies faster and safer — without adding headcount to your leasing team.

Tenant Access guided tours service

The problem

Vacant units are expensive. Self-tours are risky. Leasing teams are stretched.

  • Every day a unit sits empty, you lose rent, marketing budget, and staff time.
  • Unattended self-tours create liability, no-shows, and wasted appointments.
  • Your leasing team already has more showings than hours in the day.

The solution

Tenant Access Guided Tours combine live showings with secure, connected access.

Live human walkthroughs

Every tour is a real, guided showing — not a blind self-tour. Prospects get answers on the spot.

ID-verified access

Photo ID and identity checks keep properties secure. Access events are confirmed and logged.

Smart locks or lockboxes

Use our connected smart locks, or keep your existing lockbox codes. We adapt to your setup.

Done-for-you marketing

Listings, inquiry response, showing coordination, and feedback handled for you inside of 14 days.

Tenant Access leasing team

How it works

Three steps to your next signed lease.

Simple & easy: order your next vacancy filled from your dashboard. We have you covered with full support online and in the field.

01

Order from your dashboard

Log in, submit the vacancy, and choose how you want access handled — smart lock, lockbox, or on-site guide.

02

We market & show

We write listings, respond to inquiries, schedule qualified prospects, and conduct live guided tours.

03

You approve the lease

Qualified applications flow to you. You make the final decision and sign the lease on your terms.

Tenant Access dashboard for ordering vacancy fill services

9

Day average lease-up

14

Day guarantee window

5

Documented markets

0

Upfront smart lock cost

Connected access

Works with your existing lock ecosystem.

Tenant Access is compatible with most property management software for vacancy outsourcing, and connects top-rated smart lock brands in one dashboard.

Smart lock brands supported by Tenant Access

Ready to stop showing empty units? Start today.

Log in to order your next vacancy fill, or book a 30-minute call to see how guided tours work for your portfolio.